Last Updated: September 2026
Ritika Goel Official respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Ritika Goel Official (“we”, “us”, “our”) collects, uses, stores, shares and protects personal information when you visit ritikagoelofficial.com (the “Website”), create an account, place an order, contact us, subscribe to communications or otherwise interact with our products and services.
This Privacy Policy should be read together with our Cookie Policy, Terms & Conditions, and any other policies or notices displayed on the Website.
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect different types of personal information.
Personal and Contact Information
This may include:
Name
Email address
Telephone or mobile number
Billing address
Shipping or delivery address
Country or region
Account information, where you create an account
Order and Transaction Information
When you make a purchase, we may collect information relating to:
Products purchased
Product size, colour and selected variations
Order value
Order history
Shipping and delivery information
Exchange or refund requests, where applicable
Transaction status
Discounts or promotional codes used
Payment Information
Payments through our Website may be processed through independent payment gateways, banks or payment service providers.
Depending on the payment method selected, the payment provider may process information such as card, banking, UPI, wallet or other payment-related information.
Ritika Goel Official does not necessarily receive or store your complete card or banking credentials. Payment information may be processed directly by the relevant payment provider according to its own privacy, security and regulatory requirements.
Technical and Device Information
When you visit our Website, certain technical information may be collected automatically by the Website or technology providers used to operate it.
This may include:
IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Referring website or source
Pages viewed
Time spent on the Website
Website interactions
Cookie or session identifiers
Other technical information required for Website operation and security
Please refer to our Cookie Policy for more information.
Communications
If you contact us by email, telephone, Website form, social media or another communication channel, we may retain information relating to your enquiry and our response.
Marketing Preferences
Where applicable, we may maintain information concerning:
Newsletter subscriptions
Marketing preferences
Promotional communications
Consent preferences
Opt-out requests
2. HOW WE COLLECT INFORMATION
We may collect personal information:
Directly from you when you create an account, place an order, contact us, subscribe to communications or complete a Website form.
Automatically through the Website and technologies required for its operation.
From service providers involved in payments, logistics, Website hosting, e-commerce services or other functions necessary to provide our services.
From third-party platforms, where permitted by law and where you interact with Ritika Goel Official through those platforms.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
Process and fulfil orders
Process transactions
Arrange shipping and delivery
Provide order confirmations and updates
Manage exchanges or eligible refunds
Provide customer support
Create and maintain customer accounts
Respond to enquiries
Prevent fraudulent or unauthorised transactions
Maintain Website and account security
Improve our Website and customer experience
Maintain transaction and business records
Meet accounting and taxation requirements
Comply with legal obligations
Resolve disputes
Enforce our Website policies and agreements
Send promotional communications where legally permitted
Understand Website usage where appropriate
Establish, exercise or defend legal claims
Where required by law, we will rely on an appropriate legal basis or obtain consent before processing personal information.
4. LEGAL BASES FOR PROCESSING
Where applicable laws such as the EU GDPR or UK GDPR apply, our legal bases for processing may include:
Performance of a Contract
Where information is necessary to process and fulfil an order or provide a requested service.
Consent
Where you have given permission for a specific processing activity.
Legitimate Interests
Where processing is reasonably necessary for our legitimate business interests and those interests do not override your fundamental rights and interests.
Legal Obligation
Where information must be processed or retained to comply with applicable laws, regulations, accounting, taxation or other legal requirements.
5. ORDER PROCESSING
When you place an order, we use the information provided to:
Confirm your order
Process payment
Prepare and dispatch products
Arrange delivery
Communicate order status
Provide customer support
Process eligible exchanges or refunds
Maintain legally required transaction records
Relevant information may be shared with organisations involved in fulfilling your order, including payment processors, banks, courier companies, logistics providers and e-commerce service providers.
6. PAYMENT SECURITY
Payments may be handled by independent payment providers.
These providers may collect and process payment credentials independently according to their terms, privacy policies and security standards.
Ritika Goel Official does not necessarily have access to complete payment-card or banking credentials.
7. HOW WE MAY SHARE INFORMATION
We do not sell our customer database to unrelated third parties.
We may, however, share personal information with trusted organisations where reasonably necessary to operate our Website and business.
These may include:
Website hosting providers
E-commerce service providers
Payment gateways
Banks and payment processors
Courier and logistics companies
Email and communication providers
Website security providers
IT service providers
Professional advisers
Accountants and auditors
Government or regulatory authorities where legally required
If analytics, advertising, customer-support or marketing platforms are introduced on the Website, information may also be processed through those services in accordance with applicable privacy and consent requirements.
8. MARKETING COMMUNICATIONS
Where legally permitted, we may send communications concerning:
New collections
Product launches
Offers
Promotions
Events
Brand updates
Where consent is required, we will obtain it before sending such communications.
You may unsubscribe from promotional communications at any time using the unsubscribe facility provided or by contacting:
Unsubscribing from marketing will not prevent us from sending essential transactional communications relating to your orders or account.
9. COOKIES AND SIMILAR TECHNOLOGIES
Our Website uses technologies necessary to operate essential features such as shopping sessions, carts, checkout and security.
The Website may also use optional analytics, functionality or marketing technologies from time to time.
Where applicable law requires consent, optional non-essential technologies will only be activated after the appropriate consent has been obtained.
Please refer to our Cookie Policy for further information.
10. INTERNATIONAL TRANSFERS
Certain service providers used by the Website may process information outside the country in which you reside.
Where applicable privacy laws impose requirements on international transfers, appropriate measures will be used where legally required to protect personal information.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for its intended purpose or where required by law.
Information may be retained to:
Complete orders
Provide customer support
Maintain accounting records
Meet taxation requirements
Resolve disputes
Prevent fraud
Comply with legal obligations
Establish or defend legal claims
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably required, it may be securely deleted, anonymised or otherwise disposed of.
12. INFORMATION SECURITY
We use reasonable technical, administrative and organisational safeguards designed to protect personal information against:
Unauthorised access
Accidental loss
Misuse
Alteration
Unauthorised disclosure
Destruction
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If you have an account, you are responsible for keeping your login credentials confidential.
13. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights including the right to:
Request access to personal information
Request correction of inaccurate information
Request updating or completion of information
Request deletion of information
Request restriction of certain processing
Object to certain processing
Withdraw consent
Request portability where applicable
Opt out of certain marketing activities
Lodge a complaint with an appropriate authority
These rights may be subject to applicable legal limitations and verification requirements.
To submit a privacy request, contact:
14. EEA AND UNITED KINGDOM USERS
Where the GDPR or UK GDPR applies, individuals may have additional rights relating to:
Access
Rectification
Erasure
Restriction
Objection
Data portability
Withdrawal of consent
You may also have the right to lodge a complaint with the relevant supervisory authority.
15. UNITED STATES PRIVACY RIGHTS
Residents of certain U.S. states may have additional rights under applicable state privacy legislation.
Where those laws apply to our activities, these rights may include:
Access
Correction
Deletion
Portability
Opting out of certain targeted advertising
Opting out of certain sale or sharing of personal information
Appropriate mechanisms will be provided where legally required.
16. PRIVACY RIGHTS IN INDIA
Ritika Goel Official processes personal information in accordance with applicable Indian privacy and data-protection requirements.
Where applicable, individuals may have rights concerning correction, completion, updating or erasure of personal data, grievance redressal and other rights provided under applicable Indian law.
Requests can be submitted to:
We may request information reasonably necessary to verify a request.
17. CHILDREN’S PRIVACY
Our Website is intended for a general consumer audience and is not specifically directed at children.
We do not knowingly seek to collect children’s personal information where parental or guardian consent is legally required.
If you believe a child has provided information contrary to applicable law, please contact us.
18. THIRD-PARTY SERVICES
Our Website may contain links to third-party websites, payment providers, social media platforms or other external services.
Those third parties operate independently and may maintain their own privacy policies.
Ritika Goel Official is not responsible for the privacy practices or security of independent third-party websites and services.
19. SOCIAL MEDIA
If you interact with Ritika Goel Official through social media, the relevant social media platform may independently process information according to its own privacy policy.
Information made publicly available through social-media services may also be visible to other users.
20. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to:
Our services
Technology
Website functionality
Service providers
Business operations
Legal or regulatory requirements
The Last Updated date will be changed whenever the policy is materially revised.
21. CONTACT US
For privacy-related questions, requests or complaints, please contact:
Ritika Goel Official
Email: info@ritikagoelofficial.com
Website: ritikagoelofficial.com
Business Address: Mahalaxmi Fabric, Plot No 45, Near Shree Marbles, S.K. 1 Compound Dewas Naka, Dewas Naka – 452010, India
© Ritika Goel Official. All Rights Reserved.
